Privacy Policy

Privacy Policy

Last updated: 01/01/2023

This Privacy Policy explains how [AAP Collectables Ltd] collects, uses, and protects your personal data.

Under UK GDPR, people must be given clear and concise privacy information, including what data is collected, why it is collected, how long it is kept, and who it is shared with.

1. Who we are

AAP Collectables Ltd
Company number: 17047209
Registered office: Solar House, 282 Chase Road, London, United Kingdom, N14 6NZ
Email: aapcollectables@outlook.com

2. What personal data we collect

We may collect and process:

  • your name
  • billing and delivery address
  • email address
  • phone number
  • order history
  • payment-related information processed through secure payment providers
  • account details if you create an account
  • messages you send us
  • technical information such as IP address, browser type, device information, and site usage data
  • marketing preferences

3. How we collect your data

We collect personal data when you:

  • place an order
  • create an account
  • contact us
  • sign up for newsletters, restock alerts, or marketing
  • browse or interact with our website
  • use cookies or similar technologies

4. Why we use your data

We use your data to:

  • process and fulfil orders
  • provide customer support
  • manage returns, refunds, and complaints
  • send service messages about your orders
  • improve our website, products, and services
  • detect fraud and keep the website secure
  • send marketing communications where permitted by law

5. Our lawful bases

Depending on the situation, we use your personal data because:

  • it is necessary to perform a contract with you
  • we have a legal obligation
  • it is in our legitimate interests
  • you have given consent, where consent is required

6. Marketing

If you opt in, we may send you marketing emails about products, offers, restocks, drops, or news.

For marketing emails and texts, PECR rules apply. The ICO says consent is usually required, although an existing-customer “soft opt-in” may apply for similar goods or services if the conditions are met and opt-out is offered when details are collected and in every message.

You can unsubscribe from marketing at any time by clicking the unsubscribe link in our emails or contacting us.

7. Sharing your data

We may share personal data with trusted third parties where necessary, including:

  • payment providers
  • shipping and courier companies
  • website, hosting, and ecommerce service providers
  • analytics and marketing providers
  • professional advisers where necessary
  • regulators, law enforcement, or courts where required by law

8. How long we keep your data

We keep personal data only for as long as necessary for the purpose it was collected, including for legal, tax, accounting, fraud-prevention, and customer service reasons.

9. Your rights

Depending on the circumstances, you may have rights to:

  • access your personal data
  • correct inaccurate data
  • erase data
  • restrict processing
  • object to processing
  • receive a copy of certain data
  • withdraw consent where processing relies on consent

The ICO explains that individuals have the right to be informed and, in many cases, the right to object to certain processing.

10. Complaints

If you have concerns about how we use your personal data, please contact us first at [contact email].

You also have the right to complain to the Information Commissioner’s Office (ICO).

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.